Terms & Conditions

TERMS & CONDITIONS

Behaviour & Conduct

All dancers must maintain a positive attitude in classes, workshops and performances. Pupils are expected to encourage and support all Jam Street members. Our teachers will train each dancer to the best of their individual ability and will treat all students fairly, professionally and with respect.

Payments, Refunds & Cancellations

  • All payments are processed through Class4Kids.
  • No refunds are issued for missed classes, illness, holidays or voluntary withdrawal.
  • No refunds are issued for classes cancelled due to extreme or dangerous weather. Classes will run whenever it is safe to do so.
  • A 4‑week cancellation notice period applies from the date the school receives written notice that a pupil wishes to stop.
  • The notice period begins from the date the message is received, not the date it is sent.
  • Messages sent during holiday closures will be processed when the school reopens.
  • Any payments scheduled within the 4‑week notice period remain due and cannot be refunded.
  • Direct debit payments may take additional time to update after cancellation; any payments collected within the notice period are still payable.
  • Once the 4‑week notice period is complete, no further payments will be taken.

Uniform

Uniform should be purchased by week 4 for all new pupils.

Shows, Exams & Performances

All shows, exams and performances are optional. Parents must inform teachers as early as possible if their child does not wish to take part.

Arrival & Collection

Jam Street is not responsible for providing before‑ or after‑class care. Students must not be left excessively early before class or collected excessively late after class.

Health & Safety

Participants take classes at their own risk. Parents must inform teachers of any medical conditions, injuries or additional needs that may affect participation.

Teacher Cover

All teachers are working professionals. On occasion, classes may be taught by another suitably qualified and PVG‑checked teacher.

Photography & Media

Photographs or videos of pupils may be used for advertising, social media, publications or the Jam Street website. All media is used appropriately and respectfully. If you do not wish your child to be photographed, please inform a teacher in writing.

Communication

All communication must be made through official Jam Street channels (Class4Kids or email). Messages sent during holiday closures will be responded to when the school reopens.

Waiting Lists

When a pupil cancels, their space will be offered to the next child on the waiting list. The 4‑week cancellation period ensures continuity of staffing, class ratios and scheduling.